Shipping & Returns

We ship with Royal Mail for a fast and reliable service. See our shipping rates below.

UK

Free Standard Delivery - Orders over £60 (1-2 business days from dispatch) 
Next Day Delivery - *Order Before 3pm Monday - Friday - £6.50
Standard Tracked Delivery - (1-2 business days from dispatch) - £3.50

INTERNATIONAL

Standard International Delivery - Max 10 business days from dispatch) - £15
All international orders are sent via Royal Mail international tracked and signed.  

TRACKING YOUR PARCEL

Once your order has left us and is with Royal Mail, they will contact you via SMS and/or email to let you know when to expect the delivery along with your tracking details. 

Refunds & Returns
Exchange/refunds will be granted up to 14 days from the date the product was delivered. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. The 14 day period will be taken from the date your order was delivered to your address.

Any item returned wishing a refund that was subject to Free Shipping will be refunded minus a standard shipping cost of £3.50 to cover the original postage. 

If in the unlikely event you are not happy with your purchase then please email us info@madisonkohl.com with your order number.

You can find our full refund policy here.